GDPR Policy

Effective Date: August 03, 2025

This GDPR Policy outlines how DigiHubz ("we," "us," or "our") processes the personal data of individuals located within the European Economic Area (EEA) and the United Kingdom (UK), in compliance with the General Data Protection Regulation (GDPR).

This policy supplements our main Privacy Policy and provides specific information about your rights and our obligations under the GDPR.

 

1. Data Controller

DigiHubz is the Data Controller for the personal data you provide to us. This means we determine the purposes and means of processing your data.

Contact Information: For any questions or concerns regarding this policy or your data, please contact our Data Protection team at:

Email: support@DigiHubz.com

 

2. Legal Basis for Processing Your Data

We will only collect and process your personal data when we have a lawful basis to do so under the GDPR. Our legal bases for processing include:

Contractual Necessity: The processing is necessary to fulfill a contract we have with you (e.g., to process your order, provide platform services, or manage your seller account).

Legitimate Interests: The processing is necessary for our legitimate business interests, provided your fundamental rights and freedoms do not override those interests (e.g., to improve our services, prevent fraud, or conduct marketing).

Consent: We have obtained your explicit and unambiguous consent to process your data for a specific purpose (e.g., for marketing communications). You have the right to withdraw your consent at any time.

Legal Obligation: The processing is necessary to comply with a legal obligation (e.g., tax and accounting regulations).

 

3. Your Rights Under the GDPR

Under the GDPR, you have the following rights regarding your personal data. To exercise any of these rights, please contact us using the information provided in Section 1.

The Right to Be Informed: You have the right to be informed about how and why we collect and process your data. This is the purpose of this policy and our Privacy Policy.

The Right of Access: You have the right to request a copy of the personal data we hold about you.

The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data we hold about you.

The Right to Erasure ("Right to Be Forgotten"): You have the right to request the deletion of your personal data, provided there is no compelling reason for us to continue processing it (e.g., legal obligations).

The Right to Restrict Processing: You have the right to request that we temporarily suspend the processing of your data under certain circumstances (e.g., if you are disputing its accuracy).

The Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

The Right to Object: You have the right to object to our processing of your data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects concerning you. We do not use automated decision-making in this manner.

We will respond to all requests to exercise your rights within one month.

 

4. Data Transfers Outside the EEA/UK

Your personal data may be transferred to and processed in countries outside the EEA/UK, including India, where our company is located. When we transfer your data internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR principles. These safeguards may include using standard contractual clauses approved by the European Commission.

 

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.

 

6. Right to Lodge a Complaint

If you believe that we have not complied with this GDPR policy or the GDPR in general, you have the right to lodge a complaint with a supervisory authority in your country of residence within the EEA/UK.

 

7. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or to comply with new regulations. We will post any changes on this page, so please review it regularly.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More